A hostess welcoming guests live but virtually, bringing an entirely new experience to receptions across multiple Dutch corporate buildings.
"Is it possible to offer our hospitality services remotely?" With this question, Jeroen Peters, Marketing & Communication Director of D&B The Facility Group, had been contemplating for several years. The answer arrived when D&B partnered with Holoconnects to install the Hologram Host at multiple corporate reception desks.
A hostess at a central location welcomes guests in real time, in their own language, at any reception in the network, bringing back the human touch that self-service kiosks took away.
Traditional video conferencing screens feel flat and transactional; a holographic presence brings the depth, eye contact, and presence of a real receptionist. Guests engage as if the hostess is physically there, gestures, body language, and facial expressions intact.
For D&B, one hostess can now staff multiple reception desks simultaneously, dramatically improving cost efficiency without compromising the guest welcome that defines hospitality.
How hologram technology adds value to the guest experience and supports your team, for hotels, restaurants, and entertainment venues that want to deliver high quality service that feels personal and modern.
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The Holobox, an AI avatar and the Mews hospitality management system come together for a holographic front desk at CIC Hospitality's Aiden by Best Western Lolland in Denmark.
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Skift covers the launch of the Holobox-powered front desk at Aiden by Best Western Herning, the first hotel in CIC Hospitality's plan for holographic check-in. Today the Holobox runs at 9 CIC Hospitality hotels in Scandinavia.
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