Holoconnects builds a hologram receptionist for hotels: a life size holographic host at your front desk that checks guests in and answers their questions, with a real person on a live connection when a guest needs one.
What does it cost per hotel per month?
The Holoconnects hotel receptionist is a monthly service of EUR 500 to EUR 2,500 per hotel. The fee includes the screen, a service level agreement, the IRIS OS software and the IRIS AVA avatar. Where you land in the range depends on what the AI agent has to do.
Which tasks does the receptionist handle itself?
The Holoconnects receptionist greets guests, checks them in and out when it is connected to the property management system, answers questions about the hotel, gives directions and covers the hours outside staffed shifts. It greets in several languages and switches per guest. A real person handles exceptions and anything that needs judgement.
Which hotel systems does it work with?
The Holoconnects deployment at Aiden by Best Western runs with Mews as the property management system. For any other system, tell us which one you use and we confirm whether we can connect it.
What happens when the receptionist does not know, or the guest wants a person?
With Holoconnects, a real person can take over at any time. Holoconnects can provide this around the clock, 24 hours a day, 7 days a week, or your own staff can do it. The person takes over from a console that shows the live conversation. Training your own staff takes about one hour.
Where is guest and conversation data processed?
The receptionist runs on the Holoconnects platform: IRIS OS with the IRIS AVA avatar. Hotels can use our language model or connect their own, and the avatar answers from the knowledge the hotel approves. A dedicated GPU is available as a pilot.
Want to see it in a lobby? Read how the hologram receptionist works, or see the deployments.
346 customers rate us 9.5/10. From the first US hologram hospital to hotels across Europe.